Thank you for choosing Dynixa Academy. We’re glad to have you with us and hope you’re enjoying your subscription. If, for any reason, you’re not fully satisfied, you may request a refund in accordance with the policy outlined below.
Information You Share With Us
To qualify for a refund, learners must submit a request within 14 days from the subscription start date, which begins on the first day of the program’s first live session or class. Requests received after this timeframe will not be eligible for a refund.
Please note that refunds will not be provided for partially used subscriptions, personal dissatisfaction, or any other reasons once the 14-day refund window has closed.
Refund requests must be submitted within 14 days of the subscription start date, which is the date of the first scheduled class or session. Requests made after this period will not be processed.
Once the 14-day refund window has passed, refunds will not be issued for unused access, dissatisfaction with the program, or any other reason.
Refund requests must be submitted within 14 days from the program start date, defined as the first scheduled class or session. Requests received after this period will not be eligible for a refund.
After the 14-day refund window closes, no refunds will be issued for unused access, dissatisfaction with the program, or any other reason.
To request a refund, customers must submit a written request before the refund eligibility period ends.
Regardless of the payment method used, approved refunds will be issued only to the customer’s bank account via NEFT, IMPS, RTGS, or any other suitable transfer method. We may ask for additional details or documents (such as a cancelled cheque) to verify account ownership before processing the refund.
Once all required information is received, we aim to complete the refund within 14 business days. Refunds will not be granted for non-usage, dissatisfaction with the program, or for any reason after the refund window has expired.
Questions
If you have any questions about our refund or return policy, please contact us at:
📧 support@dynixa.com